What is the dynamic service event management system?
The dynamic service event management system bind the service related events to its service in real time and project its affect to service.
What kind of information provided by dynamic service-event management system?
The dynamic service event management system automatically provide real-time data about service quality, about the service quality degradation or failures including the probable causes.
What kind of business advantage provided by usage of the dynamic service event management system?
Using dynamic service event management system provide independent documentation of service quality for all moment of the service lifetime. Therefore the provider has information about service quality, service degradation and its probable cause for solving disagreement.
The dynamic service-event management system warn real-time about degrading or failure of a service. Indicate the probable causes of degradation or failure to help repair it in faster and economical way.
Provide the way to determine priority of failure to redirect resources repair of outrank services and cut down loss of income.
To whom proposable application of dynamic service event management system?
The dynamic service event management system recommended to public and/or financial providers have sufficient number of valued customers pretend requirement for quality service.
The dynamic service-event management system can be realizable on a generic event management system?
The first generation of the dynamic service event management system implemented on a generic event management system. But the development and operating experience demonstrate to solving the task require special construction and many special feature. Cover the requirements the second generation of dynamic service event management system come into being.
Other words the second generation of dynamic service-event management system are advanced event management system which has service and structure to support extreme complex correlation.